{"id":359,"date":"2026-08-11T03:41:21","date_gmt":"2026-08-11T03:41:21","guid":{"rendered":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/?page_id=359"},"modified":"2026-08-11T04:21:17","modified_gmt":"2026-08-11T04:21:17","slug":"bao-hanh-doi-tra","status":"publish","type":"page","link":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/bao-hanh-doi-tra\/","title":{"rendered":"B\u1ea3o h\u00e0nh &#8211; \u0111\u1ed5i tr\u1ea3"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_2084116123\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-729193565\">\n\n\t<div id=\"col-2006909304\" class=\"col pb-0 small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\t<div id=\"text-2674125386\" class=\"text\">\n\t\t\n<h2 class=\"PDq2pG_selectionAnchorContainer\" data-section-id=\"12uv7l\" data-start=\"4225\" data-end=\"4245\">B\u1ea2O H\u00c0NH, \u0110\u1ed4I TR\u1ea2<\/h2>\n<p data-start=\"4247\" data-end=\"4353\">Ph\u00fa H\u1ed3ng Ph\u00e1t lu\u00f4n mong mu\u1ed1n mang \u0111\u1ebfn cho kh\u00e1ch h\u00e0ng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u1ea3i nghi\u1ec7m mua h\u00e0ng t\u1ed1t nh\u1ea5t.<\/p>\n<p data-start=\"4355\" data-end=\"4463\">Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh, \u0111\u1ed5i tr\u1ea3 \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng t\u00f9y theo <strong data-start=\"4406\" data-end=\"4462\">t\u1eebng s\u1ea3n ph\u1ea9m, th\u01b0\u01a1ng hi\u1ec7u v\u00e0 \u0111i\u1ec1u ki\u1ec7n c\u1ee7a \u0111\u01a1n h\u00e0ng<\/strong>.<\/p>\n<h3 data-section-id=\"o6fp13\" data-start=\"4465\" data-end=\"4489\">1. \u0110i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"4491\" data-end=\"4583\">Kh\u00e1ch h\u00e0ng c\u00f3 th\u1ec3 li\u00ean h\u1ec7 Ph\u00fa H\u1ed3ng Ph\u00e1t \u0111\u1ec3 \u0111\u01b0\u1ee3c xem x\u00e9t h\u1ed7 tr\u1ee3 \u0111\u1ed5i tr\u1ea3 trong c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul data-start=\"4585\" data-end=\"4821\">\n<li data-section-id=\"1a8xmti\" data-start=\"4585\" data-end=\"4628\">S\u1ea3n ph\u1ea9m giao kh\u00f4ng \u0111\u00fang m\u1eabu \u0111\u00e3 x\u00e1c nh\u1eadn.<\/li>\n<li data-section-id=\"1a4vru4\" data-start=\"4629\" data-end=\"4660\">S\u1ea3n ph\u1ea9m kh\u00f4ng \u0111\u00fang s\u1ed1 l\u01b0\u1ee3ng.<\/li>\n<li data-section-id=\"d1dd6m\" data-start=\"4661\" data-end=\"4759\">S\u1ea3n ph\u1ea9m b\u1ecb l\u1ed7i ho\u1eb7c h\u01b0 h\u1ecfng \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh thu\u1ed9c tr\u00e1ch nhi\u1ec7m c\u1ee7a nh\u00e0 cung c\u1ea5p\/\u0111\u01a1n v\u1ecb v\u1eadn chuy\u1ec3n.<\/li>\n<li data-section-id=\"pu64az\" data-start=\"4760\" data-end=\"4821\">C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00e1c theo th\u1ecfa thu\u1eadn t\u1ea1i th\u1eddi \u0111i\u1ec3m mua h\u00e0ng.<\/li>\n<\/ul>\n<p data-start=\"4823\" data-end=\"4916\">S\u1ea3n ph\u1ea9m \u0111\u1ed5i tr\u1ea3 c\u1ea7n \u0111\u1ea3m b\u1ea3o c\u00f2n \u0111\u1ea7y \u0111\u1ee7 c\u00e1c \u0111i\u1ec1u ki\u1ec7n, ph\u1ee5 ki\u1ec7n v\u00e0 ch\u1ee9ng t\u1eeb li\u00ean quan n\u1ebfu c\u00f3.<\/p>\n<h3 data-section-id=\"1hpiy3w\" data-start=\"4918\" data-end=\"4957\">2. Tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u00e1p d\u1ee5ng \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"4959\" data-end=\"5021\">Vi\u1ec7c \u0111\u1ed5i tr\u1ea3 c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng \u0111\u1ed1i v\u1edbi c\u00e1c tr\u01b0\u1eddng h\u1ee3p:<\/p>\n<ul data-start=\"5023\" data-end=\"5337\">\n<li data-section-id=\"1eas96f\" data-start=\"5023\" data-end=\"5062\">S\u1ea3n ph\u1ea9m \u0111\u00e3 qua s\u1eed d\u1ee5ng ho\u1eb7c l\u1eafp \u0111\u1eb7t.<\/li>\n<li data-section-id=\"1gjno2v\" data-start=\"5063\" data-end=\"5126\">S\u1ea3n ph\u1ea9m b\u1ecb h\u01b0 h\u1ecfng do s\u1eed d\u1ee5ng ho\u1eb7c b\u1ea3o qu\u1ea3n kh\u00f4ng \u0111\u00fang c\u00e1ch.<\/li>\n<li data-section-id=\"xkc104\" data-start=\"5127\" data-end=\"5190\">S\u1ea3n ph\u1ea9m b\u1ecb t\u00e1c \u0111\u1ed9ng b\u1edfi va \u0111\u1eadp sau khi kh\u00e1ch h\u00e0ng nh\u1eadn h\u00e0ng.<\/li>\n<li data-section-id=\"96y7ox\" data-start=\"5191\" data-end=\"5257\">S\u1ea3n ph\u1ea9m \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1eaft, gia c\u00f4ng ho\u1eb7c thay \u0111\u1ed5i theo y\u00eau c\u1ea7u ri\u00eang.<\/li>\n<li data-section-id=\"12gsb70\" data-start=\"5258\" data-end=\"5337\">C\u00e1c tr\u01b0\u1eddng h\u1ee3p kh\u00f4ng \u0111\u00e1p \u1ee9ng \u0111i\u1ec1u ki\u1ec7n \u0111\u1ed5i tr\u1ea3 c\u1ee7a s\u1ea3n ph\u1ea9m ho\u1eb7c th\u01b0\u01a1ng hi\u1ec7u.<\/li>\n<\/ul>\n<h3 data-section-id=\"vfw5tu\" data-start=\"5339\" data-end=\"5365\">3. Ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh<\/h3>\n<p data-start=\"5367\" data-end=\"5509\">\u0110\u1ed1i v\u1edbi c\u00e1c s\u1ea3n ph\u1ea9m c\u00f3 ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh, th\u1eddi gian v\u00e0 \u0111i\u1ec1u ki\u1ec7n b\u1ea3o h\u00e0nh \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng theo <strong data-start=\"5462\" data-end=\"5508\">quy \u0111\u1ecbnh c\u1ee7a t\u1eebng th\u01b0\u01a1ng hi\u1ec7u\/nh\u00e0 s\u1ea3n xu\u1ea5t<\/strong>.<\/p>\n<p data-start=\"5511\" data-end=\"5641\">Trong th\u1eddi gian b\u1ea3o h\u00e0nh, kh\u00e1ch h\u00e0ng vui l\u00f2ng cung c\u1ea5p th\u00f4ng tin mua h\u00e0ng v\u00e0 t\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m \u0111\u1ec3 Ph\u00fa H\u1ed3ng Ph\u00e1t h\u1ed7 tr\u1ee3 ki\u1ec3m tra.<\/p>\n<h3 data-section-id=\"atgiym\" data-start=\"5643\" data-end=\"5685\">4. Quy tr\u00ecnh y\u00eau c\u1ea7u b\u1ea3o h\u00e0nh, \u0111\u1ed5i tr\u1ea3<\/h3>\n<p data-start=\"5687\" data-end=\"5752\"><strong data-start=\"5687\" data-end=\"5698\">B\u01b0\u1edbc 1:<\/strong> Li\u00ean h\u1ec7 Ph\u00fa H\u1ed3ng Ph\u00e1t v\u00e0 cung c\u1ea5p th\u00f4ng tin \u0111\u01a1n h\u00e0ng.<\/p>\n<p data-start=\"5754\" data-end=\"5830\"><strong data-start=\"5754\" data-end=\"5765\">B\u01b0\u1edbc 2:<\/strong> Cung c\u1ea5p h\u00ecnh \u1ea3nh\/video s\u1ea3n ph\u1ea9m v\u00e0 m\u00f4 t\u1ea3 t\u00ecnh tr\u1ea1ng c\u1ea7n h\u1ed7 tr\u1ee3.<\/p>\n<p data-start=\"5832\" data-end=\"5905\"><strong data-start=\"5832\" data-end=\"5843\">B\u01b0\u1edbc 3:<\/strong> Ph\u00fa H\u1ed3ng Ph\u00e1t ki\u1ec3m tra th\u00f4ng tin v\u00e0 x\u00e1c \u0111\u1ecbnh ph\u01b0\u01a1ng \u00e1n x\u1eed l\u00fd.<\/p>\n<p data-start=\"5907\" data-end=\"5992\"><strong data-start=\"5907\" data-end=\"5918\">B\u01b0\u1edbc 4:<\/strong> Th\u1ef1c hi\u1ec7n \u0111\u1ed5i s\u1ea3n ph\u1ea9m, s\u1eeda ch\u1eefa, b\u1ea3o h\u00e0nh ho\u1eb7c ph\u01b0\u01a1ng \u00e1n h\u1ed7 tr\u1ee3 ph\u00f9 h\u1ee3p.<\/p>\n<h3 data-section-id=\"orkqnk\" data-start=\"5994\" data-end=\"6016\">5. Th\u1eddi gian x\u1eed l\u00fd<\/h3>\n<p data-start=\"6018\" data-end=\"6048\">Th\u1eddi gian x\u1eed l\u00fd ph\u1ee5 thu\u1ed9c v\u00e0o:<\/p>\n<ul data-start=\"6050\" data-end=\"6170\">\n<li data-section-id=\"2z5mpb\" data-start=\"6050\" data-end=\"6066\">Lo\u1ea1i s\u1ea3n ph\u1ea9m.<\/li>\n<li data-section-id=\"czd4lw\" data-start=\"6067\" data-end=\"6089\">T\u00ecnh tr\u1ea1ng s\u1ea3n ph\u1ea9m.<\/li>\n<li data-section-id=\"1du1crx\" data-start=\"6090\" data-end=\"6119\">Ch\u00ednh s\u00e1ch c\u1ee7a th\u01b0\u01a1ng hi\u1ec7u.<\/li>\n<li data-section-id=\"1j5vu1f\" data-start=\"6120\" data-end=\"6170\">Kh\u1ea3 n\u0103ng ki\u1ec3m tra v\u00e0 cung c\u1ea5p s\u1ea3n ph\u1ea9m thay th\u1ebf.<\/li>\n<\/ul>\n<p data-start=\"6172\" data-end=\"6248\">Nh\u00e2n vi\u00ean Ph\u00fa H\u1ed3ng Ph\u00e1t s\u1ebd th\u00f4ng b\u00e1o th\u1eddi gian x\u1eed l\u00fd d\u1ef1 ki\u1ebfn cho kh\u00e1ch h\u00e0ng.<\/p>\n<h3 data-section-id=\"1d76bqc\" data-start=\"6250\" data-end=\"6276\">6. L\u01b0u \u00fd khi nh\u1eadn h\u00e0ng<\/h3>\n<p data-start=\"6278\" data-end=\"6426\">\u0110\u1ec3 thu\u1eadn ti\u1ec7n cho vi\u1ec7c b\u1ea3o h\u00e0nh v\u00e0 \u0111\u1ed5i tr\u1ea3, qu\u00fd kh\u00e1ch n\u00ean <strong data-start=\"6336\" data-end=\"6376\">ki\u1ec3m tra s\u1ea3n ph\u1ea9m ngay khi nh\u1eadn h\u00e0ng<\/strong> v\u00e0 th\u00f4ng b\u00e1o s\u1edbm n\u1ebfu ph\u00e1t hi\u1ec7n b\u1ea5t k\u1ef3 v\u1ea5n \u0111\u1ec1 n\u00e0o.<\/p>\n\t\t\n<style>\n#text-2674125386 {\n  color: rgb(0,0,0);\n}\n#text-2674125386 > * {\n  color: rgb(0,0,0);\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-2006909304 > .col-inner {\n  margin: 0px 0px 0px -15px;\n}\n<\/style>\n\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_2084116123 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-359","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/pages\/359","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/comments?post=359"}],"version-history":[{"count":4,"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/pages\/359\/revisions"}],"predecessor-version":[{"id":383,"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/pages\/359\/revisions\/383"}],"wp:attachment":[{"href":"https:\/\/ktech7.k-tech-services.com\/phuhongphat\/wp-json\/wp\/v2\/media?parent=359"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}